Straight answers.

We act as an independent fire safety function for managing agents, freeholders and Accountable Persons. We assess what your buildings need, commission the right specialists, review their work, and keep your compliance current and defensible. We carry out none of the physical work ourselves.

Most providers sell the work they recommend, which tangles their advice with their sales. We sell no works, take no commission, and earn no referral fees. That independence is the whole point: our advice serves your building, not our order book.

We commission and oversee the work, but we don't carry it out. We brief and instruct competent specialists, then independently review what they deliver. You get the work done properly, checked by someone with no stake in selling it.

Yes. The work is led by qualified fire safety professionals, and every specialist we commission is vetted for competence, qualification and insurance before they touch a building. OmniFire carries professional indemnity and public liability cover appropriate to the work we do, and full credentials and certificates are available on request.

We charge for our advice and oversight only, never for works, and never via commission. Depending on what you need, that might be a managed fee scaled to your buildings, a project retainer, or time-based for smaller pieces. We scope it to your portfolio and explain it clearly up front.

It depends on the building. A small block of flats and a 30-storey residential tower are not the same job. Most FRAs sit in a few hundred pounds to a few thousand range, depending on size, complexity, height and what existing information is available. We'll always give you a fixed quote up front, not a vague day-rate that drifts.

Yes. The first conversation is always free, no obligation, and we'll tell you straight whether we're the right fit. If we are, we'll explain how we'd help and what it would cost. If we're not, we'll say so, and where appropriate point you to someone who is.

No. Not from contractors, not from product manufacturers, not from anyone in the chain. We don't mark up contractor prices, we don't take a percentage of the works, we don't accept referral fees, and we don't share in any contractor's profit. What we charge is for our time and judgement. That's the entire point of independence — and the moment any of that changed, we'd no longer be doing what we say we do.

Normally you pay your contractors directly, and we simply oversee the work. Where it's easier — for example to avoid onboarding a dozen separate suppliers — we can manage the payments through us, with every contractor's cost itemised and visible to you. Either way, our own fee is billed to you directly and separately. It never moves.

A short, no-obligation conversation about your buildings and what you're dealing with. From there we'll tell you, straight, where you stand and how we'd help, if we're the right fit. No pressure and no follow-up campaign if the timing isn't right.

Same working day for new enquiries, almost always within a few hours. For existing clients, urgency is judged by what's actually urgent, not by who shouts loudest. Genuine emergencies get a same-day response. Routine queries get answered within 24 hours.

A single named point of contact who knows your portfolio, your buildings and your priorities. You won't be re-explaining your situation each time, and you won't be passed down a chain to junior staff. Specialists are brought in where their expertise is needed, but the relationship runs through one person.

Either. We take on standalone pieces, a single assessment, a survey, a one-off project, as readily as ongoing managed relationships. Plenty of clients start with one job and grow into a wider relationship over time.

From a single building to large multi-site portfolios. We scale the approach and the fee to what you actually have, whether that's one block or a national estate.

Three ways. First, no works arm — we carry out no physical work and never will. Second, no commercial interest in any contractor — no commission, no referral fees, no profit-share, no preferred-partner deals. Third, transparent billing — our fee is itemised and billed to you directly, and any contractor costs you pay are itemised and visible. The structure means we have no commercial reason to recommend more work than your building actually needs.

We don't expect you to take our word for it. We'll walk you through the reasoning, show you the evidence, and explain how we arrived at the recommendation. If you still disagree, we'll set out the risk you'd be taking by not acting, in writing, so the decision is yours to make on a fully informed basis. We're not in the business of bullying clients into work they don't need.

It happens, and we're built to handle it. We'll engage directly with the contractor, talk through the evidence, and either reach agreement on the right approach or escalate appropriately. Where the dispute is about specifying more (or more expensive) work than needed, our independence is exactly what gives us the standing to challenge it. If genuinely we've got something wrong, we'll say so.

Yes, and we often do. We can sit above your existing contractors as the independent layer that checks their work, or give a freeholder an independent view of whether their agent has fire safety genuinely in hand. We're there to make the whole arrangement work better, not to displace it.

Yes. In-house teams often carry the day-to-day load brilliantly but get stretched on the strategic, technical or escalation pieces — particularly around the Building Safety Act, complex external wall situations, or contested contractor work. We complement what you've already got, not replace it. You stay in control. We add the senior independence where it's most needed.

Yes, and quickly. Enforcement notices have hard deadlines and serious consequences for the duty-holder, so the first priority is understanding exactly what's been required, by when, and on what basis. From there we work back: what's already in place, what genuinely needs doing, how to evidence compliance, and how to communicate with the enforcing authority. We've supported clients through Fire Safety Order notices, Building Safety Regulator interventions, and HSE-led actions.

EWS1 is a lender form, not a fire safety document, and the underlying assessment is what matters. We commission and independently review the external wall fire risk appraisal (usually a PAS 9980 assessment) that sits behind the EWS1 conclusion, and help you understand whether the rating you've been given is genuinely defensible. Where it isn't, we'll tell you why and what to do about it.

No. We work across all building types. The Building Safety Act adds specific duties for higher-risk buildings, and we handle those, but the wider obligations now reach well beyond high-rises, and so do we.

Yes. The Fire Safety Order applies to all multi-occupied buildings, and the duties on the Responsible Person are real whatever the height. Smaller buildings often have less in place because everyone assumes "we're not high-risk" — which is exactly when something can be missed. We size the engagement to the building, so smaller jobs don't get a corporate-scale fee.